Frequently Asked Question

Frequently Asked Questions

What is a chauffeur and what do they do?

A chauffeur is a professional driver who provides door-to-door transportation services. Chauffeurs are usually hired by businesses or individuals who need transportation to and from airports, hotels, or other locations. They may also be hired to provide transportation for special events, such as weddings or business meetings.
Chauffeurs are responsible for ensuring that their passengers arrive at their destination safely and on time. They must be familiar with the area where they are driving, and they must be able to navigate traffic congestion and bad weather. This is to ensure that the passengers have a safe and smooth ride.

How did chauffeurs become popular and what are some benefits of using them?

Chauffeurs became popular in the early 1900s when cars became more common. At that time, most people didn’t know how to drive, so hiring a chauffeur was a popular way to get around. Chauffeurs offer several benefits, including convenience, privacy, and safety. They can also help you save time by driving you to and from your destinations.
In modern times, a chauffeur is a professional driver who transports passengers in luxury vehicles. Chauffeurs are often hired for special occasions, like weddings or concerts, but they can also be hired for more everyday purposes, like airport transportation or corporate travel.

What is the difference between a chauffeur and a driver, and why would I need one instead of the other?

A chauffeur is a professional driver who has been specifically trained to transport passengers in luxury vehicles. In contrast, a driver is someone who transports people or goods in a vehicle. Drivers are generally not trained to provide luxury transportation and may not have the same level of professionalism or experience. If you need a driver for everyday purposes, like taking your kids to school, a chauffeur may not be necessary. However, if you’re travelling for business or going to a special event, hiring a chauffeur can be a wise decision. Chauffeurs are able to handle high-pressure situations. For example, they may need to deal with last-minute changes or unexpected delays. They must also be able to communicate effectively with their passengers and other drivers. This is important for ensuring that everyone is on the same page.
At MG Chauffeurs, we specialise in providing a tailored luxury travel experience for our clients. Book us today for a seamless journey to your destination.

How much does it cost to hire a chauffeur, and how can I find one in my area?

Prices for chauffeur services vary depending on the region. When you need a chauffeur for a special event, make sure to do your research first. Not all chauffeurs are created equal. You’ll want to find someone who has the same level of professionalism and experience that you expect. If you’re not sure where to start, ask around for recommendations. Your friends or family may have used a chauffeur service in the past and can recommend someone good. You can also check online review websites to see what others have said about a particular chauffeur service.
MG Chauffeurs is the most trustworthy name in Melbourne’s chauffeur industry. We offer an end-to-end service for your trip. Comprehensive and personalised, our tailored luxury Melbourne chauffeur service is suitable for any corporate, individual or family travel. Whether you’re travelling for business or pleasure, we can attend to your exact requirements for the best travel experience. The cost of our services vary depending on the type of vehicle and service you require. For a detailed quote, please contact us on 0413 470 470 or finalise your booking online.

What are some tips for hiring a chauffeur that will make my experience smoother and more enjoyable?

Here are a few tips to keep in mind when hiring a chauffeur:

  • Do your research! Make sure you choose a reputable and reliable chauffeur service.
  • Discuss your needs and requirements with the chauffeur service in advance. This will help them to tailor their services to your specific needs.
  • Be clear about your expectations. Make sure you communicate any special requests or instructions to the chauffeur service.
  • Relax and enjoy your journey! Let the chauffeur take care of all the details so you can relax and enjoy your trip.

Book MG Chauffeurs for your trip today. Our Melbourne chauffeur transfers are available 24/7 to take you anywhere whenever you need it.

What are some things to consider when hiring a chauffeur service for an event or special occasion?

  • Make sure you book the service in advance. This will ensure that they have enough time to tailor their services to your specific needs.
  • Ask about the company’s licensing and insurance. You’ll want to make sure that you’re dealing with a reputable company that has all of the necessary paperwork in order.
  • Discuss your needs with the chauffeur service. They should be able to accommodate any special requests you may have, such as transportation for large groups or booster seats for infants and young children.
  • Time the event so that you’re not rushed. Chauffeur services can be expensive, so you’ll want to make the most of it by taking your time and enjoying the ride.
  • Make sure you have the contact information for the chauffeur service in case of emergencies. This will ensure that you’re able to reach someone if something goes wrong on the day of your travel.

Are there any other services that chauffeurs offer that people should be aware of before hiring one?

Chauffeur services can provide more than just transportation. They may also offer concierge services, such as helping to make dinner reservations or arranging for tickets to a show. They can also help with luggage handling and providing directions to your destination. Make sure you ask about any additional services the chauffeur provides before hiring them. This way, you can be sure you’re getting the most value for your money.

What hours are you open?

We offer 24-hour service by appointment. MG Chauffeurs is available for bookings 24/7, 365 days a year.

What types of payment do you accept?

We accept all major credit cards as well as debit cards and cash payments. We also offer corporate billing for businesses and organisations.

How much notice do I need to give?

We require at least 24 hours notice for all bookings. However, we will do our best to accommodate requests received with less notice, if possible. While we may be able to provide same-day bookings, we encourage you to book in advance so you can get your preferred vehicle and your services tailored to your exact requirements.

Can you drive me to the airport?

We offer both airport and city pick-up and drop-off services for all major Melbourne Airport transfers. This includes the Melbourne International Airport, Avalon Airport, Essendon Airport and Moorabbin Airport. We can also provide you with a personal chauffeur for your departure or arrival. We will drop you off at your flight’s terminal or wait for you by the arrival gates. Please contact us to discuss your specific needs be it additional luggage, extra passengers or a time-sensitive event transfer. We always track your flight information and account for any delays, road conditions and other factors that will affect your travel.

My flight has been delayed. What happens to my chauffeur?

In the event of a flight delay, we will adjust your reservation accordingly at no extra cost to you. We understand that your time is important and we want to ensure that you make your flight with as little stress as possible. If you need to contact us, please do so at your earliest convenience. Our chauffeurs are always on standby and we will do our best to ensure that you have a smooth ride to your destination.

Are your chauffeurs and chauffeur cars COVID-safe?

Yes, all of our chauffeurs and cars are COVID-safe. We have implemented strict safety protocols to ensure the health and well-being of both our passengers and drivers. We understand that this is a difficult time for everyone and we want to do our part in helping to keep you safe. We sanitise our vehicles before and after every ride, and our workers are fully vaccinated. We recognise that there may be some uncertainty surrounding this pandemic, but we can assure you that we are doing everything possible to keep you safe.

Is MG Chauffeurs licensed and insured?

Yes, MG Chauffeurs is completely licensed and insured. We take safety very seriously and want to make sure that our passengers are always protected. All of our luxury vehicles, sedans, SUVs and Chrysler limousines are licenced, registered, have comprehensive vehicle insurance, public liability and are accredited by Commercial Passenger Vehicles Victoria.

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